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ABC Plumbing

Meet the team

The family and the crew who show up at your door

Every plumber who arrives at your door is licensed or a supervised apprentice, background-checked and in a uniform with their name on it. Here is who you will meet, and a little about what they do when they are not under a sink.

Call 1-800-555-0199

Office open 7 days a week. Emergency plumbers on call 24/7.

Leadership

The Alvarado family

Four people, one family. Between them they run the shop, the dispatch desk, the sewer camera crews and every commercial account on the coast.

  • FA

    Frank Alvarado

    Founder & Master Plumber

    39years with ABC · since 1987

    • Old copper & galvanized
    • Hands-on mentoring
    • Tough diagnostics

    Decades on the coast, and Frank is still the first one to crawl under a house. He specializes in old copper and galvanized systems and mentors every new hire.

    Off the clock: Walks the Heisler Park bluffs at sunrise before the shop opens.

  • MA

    Marisol Alvarado

    Office Manager & Head of Dispatch

    27years with ABC · since 1999

    • Dispatch
    • Scheduling
    • Emergency triage

    Marisol has run the office and dispatch since 1999 and built the system that keeps every truck on time. She is the calm voice on the line when water is where it should not be.

    Off the clock: Goes tide-pooling at Crystal Cove on the first low-tide weekend of every month.

  • DA

    Daniel Alvarado

    Operations Manager & Sewer Specialist

    22years with ABC · since 2004

    • Sewer cameras
    • Trenchless repair
    • Field operations

    Daniel earned his journeyman card in 2008 and now runs our camera inspection and trenchless repair crews. He is happiest when he can fix a main line without digging up your lawn.

    Off the clock: Paddles out at Doheny State Beach whenever a south swell rolls in.

  • EA

    Elena Alvarado-Reyes

    Customer Care & Commercial Accounts Lead

    10years with ABC · since 2016

    • Commercial accounts
    • HOAs & property managers
    • Customer care

    Elena joined in 2016 and looks after restaurants, HOAs and property managers up and down the coast. She makes sure every homeowner gets a call back the same day.

    Off the clock: Runs the Top of the World trail on her lunch break when the marine layer lifts.

The crew

In the trucks and at the dispatch desk

Newer plumbers ride along with seasoned ones, and everyone has a direct line to the dispatch desk. That is how a third-year apprentice and a twelve-year veteran can both give you the same answer.

  • MT

    Marcus Tran

    Senior Service Plumber

    12+years with ABC · since 2014

    • Water heaters
    • Tankless systems
    • Service repairs

    Marcus has spent more than twelve years on water heaters and tankless systems along the coast. He explains your options in plain English and never upsells.

    Off the clock: Fishes off the Dana Point Harbor docks on his days off.

  • PN

    Priya Nair

    Leak Detection Technician

    7years with ABC · since 2019

    • Acoustic detection
    • Thermal imaging
    • Slab leaks

    Priya uses acoustic and thermal tools to find hidden slab and wall leaks with minimal demolition. She is our go-to for mystery water bills.

    Off the clock: Photographs the sunset at Main Beach most Sundays, and a few of her prints hang in the shop.

  • TB

    Tyler Brooks

    Apprentice Plumber, Third Year

    2years with ABC · since 2024

    • Fixtures
    • Disposals
    • Toilets

    Tyler is in his third year of a state-approved apprenticeship and handles fixtures, disposals and toilets under a journeyman’s watch. He keeps a notebook of every trick he picks up on the truck.

    Off the clock: Grew up bodyboarding at Corona del Mar and still hits the waves after evening classes.

  • SN

    Sofia Navarro

    Dispatch Coordinator

    8years with ABC · since 2018

    • Dispatch
    • Emergency scheduling
    • Customer updates

    Sofia works beside Marisol at the dispatch desk, matching the right plumber and truck to every call. She texts you when your plumber is on the way and calls if anything changes.

    Off the clock: Paddleboards around Dana Point Harbor at dawn before her shift.

  • DW

    Darnell Whitfield

    Commercial Service Lead

    14years with ABC · since 2012

    • Restaurant kitchens
    • Hotels & retail
    • Preventive maintenance

    Darnell keeps restaurants, hotels and offices along the coast running, with after-hours work that keeps downtime short. He schedules preventive maintenance so the surprise calls come less often.

    Off the clock: Keeps a running, very serious ranking of the best fish tacos on Coast Highway.

  • KN

    Ken Nakamura

    Journeyman Repipe Specialist

    16years with ABC · since 2010

    • Whole-home repipes
    • PEX & copper
    • Minimal-patch routing

    Ken is a journeyman who has repiped homes from Bluebird Canyon to Monarch Bay, usually finishing in a few days. He plans every route through the walls to keep drywall patching to a minimum.

    Off the clock: Kayaks the kelp beds off Main Beach at first light.

Our standards

What every visit includes

No matter which of us you meet, you can count on the same six things.

  • A licensed plumber or supervised apprentice

    The work is done by a licensed plumber, or by an apprentice with a journeyman right beside them. Never an unsupervised beginner on your pipes.

  • A background-checked team

    Everyone who comes to your door has been screened before their first day, from the newest apprentice to the owner’s son.

  • Uniform and name patch

    You always know who is in your home. If anyone ever looks unfamiliar, call us and we will confirm who is on the way.

  • Shoe covers and drop cloths

    Floors, rugs and furniture stay protected while we work, and we clean up before we leave so the only thing that changes is the plumbing.

  • A written price first

    A flat-rate price in writing before any work starts. If a diagnostic visit comes first, that fee is credited toward the repair when you go ahead.

  • A written warranty

    One year on repairs and five years on installations and repipes, with manufacturer equipment warranties passed straight through to you.

Careers

Join the crew

We hire the way we do business: by talking. If you are a licensed plumber, a journeyman, an apprentice who wants a good teacher or an office pro who likes a family company, we would like to hear from you.

Hiring is handled by phone only, with no email and no form, so you get a real conversation and a straight answer.

How to apply

  1. Call 1-800-555-0199
  2. Ask for Elena
  3. Tell her about your experience and what you want to learn next
Call and ask for Elena

Meet your plumber

Want one of us at your door?

Call and we will send the right plumber for the job, with a firm written price before any work begins.

Office open 7 days a week. Emergency plumbers on call 24/7.